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Professional Client Care for Makeup Artists
Discover how to communicate with clients from the first inquiry to the end of the appointment, agree on their desired look, and help them feel comfortable throughout.
All prices include VAT at the applicable rate of 20%.
- 180 days of access
- HD video (quality depends on device and connection)
- 5 min of video content
Before you buy
Refunds are available within 14 days of purchase if the content doesn't match the description.
Access is activated immediately after payment. A stable internet connection and a modern device are required for playback.
Is this for you?
For you if you want to turn makeup artistry into a business or improve your client communication from the first inquiry to the end of the appointment.
Educator
Sofija Milojević
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- Identify which booking details to confirm more than once
- Use questions about makeup, clothing, and hairstyle to agree on the desired look
- Understand how to gently reposition a client’s face during makeup application
- Recognize when to offer a mirror and check whether adjustments are needed
- Master the sequence of the final makeup check and setting
- Know when it’s appropriate to ask a client if you can take photos
About this lesson
Professional client care starts before your client sits in the makeup chair. In this video lesson, you’ll discover why it’s important to respond promptly to inquiries, confirm the date, time, and location more than once, and send skin prep instructions before the appointment. Special attention is given to welcoming your client and communicating in clear, simple language.
You’ll explore which questions to ask about makeup intensity, colors, brows, and lips, and how to take the client’s outfit, jewelry, and hairstyle into account. You’ll also discover how inspiration photos can help you agree on the desired look and why a gentle touch and careful repositioning of the client’s face matter during application.
The lesson also covers offering a mirror occasionally if there isn’t one in front of the makeup chair, without constantly asking for reassurance. You’ll understand the order of the final makeup check and setting, when it’s appropriate to ask to take photos, and how to discuss receiving a photo from the event or booking another appointment before your client leaves.
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