Privacy Policy
Last updated: April 2026.
1. Introduction
Academy ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data.
The business entity through which commercial services will be provided is currently being formed. Until registration is complete, the site publishes the contact details we currently have available.
Once registration is complete, we will update this page with the full business name, registered address or seat, tax number, and other mandatory identification details.
By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Data we collect
We collect the following types of data:
2.1 Data you provide directly
- Full name
- Email address
- Phone number (optional)
- Password (encrypted)
- Payment details (processed through a secure payment processor)
- Profile image (optional)
2.2 Data collected automatically
- IP address
- Device and browser type
- Platform usage data (pages you visit, courses you view)
- Cookies and similar technologies
3. How we use your data
We use your data to:
- Create and manage your account
- Process payments and provide access to purchased courses
- Send notices about your account and purchases
- Send promotional messages (with your consent)
- Improve our platform and user experience
- Provide customer support
- Prevent fraud and misuse
- Comply with legal obligations
4. Data sharing
We do not sell your personal data to third parties. We may share your data with:
- Service providers that help us deliver the service (hosting, payment processing, email tools)
- Educators who need basic information about students enrolled in their courses (name, email for course communication)
- Legal authorities when required by law or necessary to protect our rights
5. Cookies
We use cookies and similar technologies for:
You can manage cookies through your browser settings, though doing so may affect platform functionality.
- Keeping you signed in
- Remembering your preferences
- Analyzing platform usage
- Showing relevant content
6. Data security
We apply technical and organizational measures to protect your data:
Despite our efforts, no system is 100% secure. We will notify you if a data security incident affects your information.
- SSL/TLS encryption for data in transit
- Password hashing in the database
- Regular security reviews and updates
- Restricted data access for authorized personnel only
7. Data retention
We keep your data while your platform account remains active. If you request account deletion, your data will be deleted within 30 days, except where we must retain certain records by law (for example transaction records).
8. Your rights
In line with applicable data protection law, you have the right to:
To exercise these rights, contact us using the email below.
- Access the data we store about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict the processing of your data
- Transfer your data to another controller
- Object to data processing
- Withdraw consent at any time
9. Children
Our platform is not intended for children under 16. We do not knowingly collect data from children. If we learn that we have done so, we will delete that data promptly.
10. Policy updates
We may update this Privacy Policy from time to time. We will notify you of material changes by email or platform notice at least 30 days before they take effect.
11. Contact
For any privacy-related questions or requests:
The currently available public contact details are listed below. Full registered business details will be added after registration.
If you believe your rights were violated, you may file a complaint with the relevant data protection authority.
- Email: info@sophelle.academy
- Phone: +381 11 123 4567
- Contact form: www.sophelle.academy/contact
- Location: Belgrade, Serbia



